Recharge Guide

Last updated: August 21, 2026

1. Before Recharging

Please log in to your account first and confirm that you are using your own account. The recharged balance will be bound to that account and cannot be transferred directly to other users.

Please choose the recharge amount or package according to your project needs, and complete the payment using a payment method you are authorized to use.

Confirm that the account email and login status are correct;
Understand the packages and usage references before choosing the recharge amount;
Do not use someone else's account or unauthorized payment methods.

2. Recharge Steps

After logging in, click "Recharge Now" on the homepage;
Go to the account center and select the amount or package you wish to recharge;
On the checkout page, select an available payment method and complete the payment as prompted;
After payment, return to the account center and confirm that the account balance or order status has been updated.

3. Payment Methods

Available payment methods, currencies and rechargeable amounts may vary by region, account status or payment service availability. Always refer to the options actually shown on the checkout page.

If a payment method is not shown, it usually means that method is not currently available for this order. Please try another available method or check again later.

4. After Payment

After a successful payment, the balance is usually updated automatically. If the order still shows "processing", please do not pay again; refresh the account center and wait for the payment channel to complete confirmation.

Keep the payment receipt and order number for later verification;
Once the balance arrives, it can be used to create or continue projects;
For the usage and refund rules of the recharged balance, please also refer to the Refund Policy.

5. If You Encounter Problems

If your account has been charged but the balance has not been updated, the order status is abnormal, or you cannot complete payment, please contact customer service via "Online Chat" in the floating function button at the bottom right of the website, and provide the order number, payment time and a description of the problem.

To protect account security, do not send your full bank card number, verification code or password in customer service messages.